Lorraine Gavin is an Organisational Development Analyst in the Gartner Supply Chain and Procurement Practice where she supports Procurement and Supply Chain Leaders and CxOs across various functions and industries on topics of organisation design and organisation behavior in an AI world.
This covers discussions around how to design or redesign a supply chain organization, developing structures and teams including but not limited to centres of excellence (COE), shared service centers (SSC) and communities of practice (CoP), as well as how to guide and support employees through changes large and small, and into new ways of working with AI implementations or as new processes, systems or structures are introduced. Lorraine also supports clients in their stakeholder and relationship management, teaming, collaboration and internal communications, providing guidance on developing high-performing teams, stakeholder engagement and communications plans, change communications, leveraging storytelling and delivering effective presentations.
As a Certified Professional of the Society of Human Resource Management (SHRM-CP), Lorraine brings her background and experience as an acting HR Generalist in the Supply Chain into her role at Gartner to support clients in transforming their organization.
Prior to joining Gartner, Lorraine was an Operations Manager in the health and safety industry, leading distribution, HR and service functions for the US division of a global PPE and safety apparel company. In previous experiences, Lorraine held several B2C and B2B Sales and Business Development roles in safety, retail and non-profit.
Portwest LLC, Operations Manager, Business Development Manager, 6 years
Dargan Healthfoods & Therapy Center, Advisory & Sales, 5 years
Effective Supply Chain Organization Design
Organization Design, Transformation and Change Management
Supply Chain Strategy Development​
MBS, Business Practice: International Business Development, Organisational Development & Transformation, Irish Management Institute
BA, Applied Languages: French, Spanish & TESOL, University of Limerick
How do I (re)design my supply chain organization? Should I centralize or decentralize? How do I create a Center of Excellence, Community of Practice, or Shared Service Center for Supply Chain?
How can I manage change (fatigue, resistance, communications, etc.) in supply chain?
How do I improve collaboration and develop a high-performing team (or project team)?
How do I create a communications / change communications plan?
How can I influence stakeholders / improve stakeholder relationships?