Gartner Expert

Lusi Zheng

Sr Director, Advisory

Lusi Zheng is a Senior Director Advisor in the PPR & Quality

Advisory team. Lusi advises quality leaders and supply chain planning leaders at the world's largest companies across multiple industries. Her core areas of focus include culture of quality, quality strategy development, cost of quality, demand planning, forecasting, S&OP and S&OE.

Previous experience

Prior to joining Gartner, Ms. Zheng spent time in the U.S. government focusing on international trade. She is from Brooklyn, NY.

Areas of coverage

Supply Chain Planning

Quality Management


M.B.A., Global Business/Strategy/Entertainment, Media and Technology, Leonard N. Stern School of Business, New York University

B.S., Human and Organizational Development, Vanderbilt University

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Top Issues That I Help Clients Address

1Culture of Quality

2Quality Strategy

3Cost of Quality

4Demand Planning and Forecasting

5Sales and Operations Planning