Gartner Expert

Mark Carroll

VP Analyst

Mark Carroll is a Vice President and Research Analyst in Gartner's CIO Research Group with a focus on Mergers, Acquisitions, and Divestitures. His coverage includes best practices, trends, and strategic insights for not only the CIO, but the cross-functional interaction of all roles that drive and influence mergers, acquisitions, and divestitures.

Mr. Carroll has 10+ years of experience leading global mergers, acquisitions, and divestitures in increasingly senior level roles within large enterprises, including four years as Gartner's own Vice President of Corporate Development/M&A. As an M&A practitioner, he focused on the full scope of acquisition and divestiture activities including: transaction strategic rationale, target or buyer sourcing, business case development, valuation, carve-out planning, cross-functional due diligence, purchase agreement negotiations, cross functional integration, and transition services (IT, HR, Finance, RE, Legal, Tax, Communications, Environmental, ESH, Trade Compliance, Insurance).

Previous experience

Prior to Mr. Carroll's experience at Gartner, he worked in a diverse number of firms including Xylem Inc. and Lucent Technologies (Bell Labs) where he supported not only M&A, but a broad array of strategic initiatives including corporate venture capital and large-scale technology deployment projects.

He has:

15+ years focused on the technology sector

10+ years in mergers, acquisitions, and divestitures

4 years in total with Gartner

2 years in investment banking

Professional background

Xylem Inc.

Director Corporate Development/M&A

Central Hudson Enterprises

Senior Analyst Corporate Development/M&A

Lucent Technologies

Financial Leadership Development Program Associate

Areas of coverage

Building and Expanding a Digital Business (retired)

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

CIO Role Evolution

CIO Leadership of Strategy, Governance and Operating Models

IT Cost Optimization, Finance, Risk and Value


Master's Degree, Management, Babson College Olin School of Business

B.S., Finance, Siena College

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Top Issues That I Help Clients Address

1Best Practices, trends, and insights for all phases of mergers and acquisitions (strategy, pipeline development, business case building/valuation, letter of Intent, due diligence, negotiations

2Best practices, trends, and insights for all phases of divestitures (strategy, carveout requirements, due diligence, transition services, negotiations)

3Role of CIO and direct reports in mergers, acquisitions, and divestitures related initiatives and cross-C-Suite impact

4Fundraising, investor relations, board governance, capital structure, negotiation and impact on CIO

5Shareholder activist defense considerations and impact on CIO