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Gartner Expert
Mark Jaggers
Sr Director Analyst
Mr. Jaggers's research focus is on providing strategic advice to CIOs and IT leaders on Infrastructure, Operations and Cloud Strategies. He offers analysis and advice to executives, in large and small enterprises, investors, governments, technology and service providers. He has a strong experiences in both the technical and business areas of IT and technology development and management and is frequently a speaker on range of topics such as cloud computing, data centers and IT infrastructure trends.
Previous experience
Previously Mr. Jaggers led outbound product management, solutions consulting, technical sales, research and development across hyperscale cloud providers, SaaS solutions, and global solution providers at a range of technology focused organizations, with a wide range of industry experience in highly intensive IT usage scenarios.
Professional background
Amazon Web Services, Manager of Outbound Product Management, 3 years
New Relic, Sr Director, 3 years
Oracle, Lead Customer Solutions Manager, Sr Mgr of Solutions Consulting, 5 years
GoDaddy.com, Architecture, Research, and Design, 3 years
Areas of coverage
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Head of I&O People and Organization Leadership
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IT Operations and Cloud Management
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I&O Strategy, Business Value and Cost Optimization
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AI, Cloud and Data Center Infrastructure
Education
MS in Technology Management - NYU
BBA in International Business - Schiller International University
Top Issues That I Help Clients Address
What are the decision criteria for infrastructure and data center locations and providers?
What are the main forces that will drive the future of digital IT infrastructure in the next years?
How to reduce IT infrastructure costs and risks?
How do I build an IT platform strategy?
What factors need to be part of my disaster recovery strategy?