Gartner Expert

Mary Yan

Sr Director Analyst

Mary Yan is a Senior Director Analyst in the Banking and Investment Services client vertical. Mary advises clients on key industry trends and developments in the banking sector as a whole, with more specific focus on how banks deliver products and services through digital initiatives to their corporate/commercial banking clients.

Previous experience

Prior to joining Gartner, Mary worked for various global banks in transaction banking: assets and liabilities management, funds transfer pricing, deposits and loans, account management, payable, receivable, supply chain finance, and liquidity management. On the consumer side, she has worked in personal deposits, personal FX, and consumer payments.

Professional background

Credit Agricole


BNP Paribas


Standard Chartered Bank

Associate Director

Areas of coverage

Financial Services Digital Business Strategy and Innovation

Financial Services Technology Modernization and Transformation

Industry Markets and Technologies

Industry Product Planning and Strategy


Bachelor's Degree, Accounting and e-Commerce, University of New Brunswick, Canada

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Top Issues That I Help Clients Address

1What are the current trends in banking overall and in corporate/commercial banking?

2What are the needs and behaviors of banking corporate customers?

3The current and future role of technology in transaction banking

4Fintech use cases in corporate/commercial banking