Gartner Expert

Mbula Schoen

Sr Director Analyst

Mbula Schoen is a Senior Director Analyst with Gartner's CIO Leadership, Culture and People research team. Ms Schoen focuses on helping C-level executives on tackling the challenges of transforming global businesses from a leadership, culture, and people perspective. She covers the complex challenges of Culture Change in organizations, High-Performing Teams, Leadership, CIO influence and CIO Role Evolution.

Ms. Schoen brings more than 20 years of experience working with global companies in Asia, Eastern and Western Europe, and Africa. In addition to her work at Gartner, Ms. Schoen is a visiting professor at a Munich University, where she lectures in management information systems.

Previous experience

Before joining Gartner, Ms. Schoen worked for Siemens Communications in Munich, Germany, as a market analyst and as an executive advisor for the American Chamber of Commerce (AmCham) in Shanghai, China.

Professional background

Siemens (Munich,Germany)

Market Analyst/Competitive Intelligence for Cordless Voice Products

AmCham (Shanghai, China)

Executive Advisor

Jamadavice (Sofia, Bulgaria)

Sales & Marketing Executive

Areas of coverage

CIO Leadership, Culture and People

Executive Leadership: Talent

Future of Work Reinvented Resource Center


M.B.A., University of Applied Sciences, Munich, Germany

Master's degree in Sinology, Ludwig Maximilian University, Munich, Germany

Chinese Mandarin, Fudan University, Shanghai, China

B.A., Economics, University of Nairobi, Kenya

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Top Issues That I Help Clients Address

1Post pandemic work-force models; future of work

2Leadership development: Skills to generate confidence and trust within the IT workforce

3Approaches to leading key changes behaviors, mindsets and practices within the IT organization,

4Approaches to identifying and leading key changes in culture

5Employee engagement; employee retention; Employement Value propostion