Gartner Expert

Mbula Schoen

Sr Director Analyst

Mbula Schoen is a Senior Director Analyst with Gartner's CIO Leadership of Information IT Strategy, Execution and Org team. Ms. Schoen's expertise focuses on the future of work, talent management, upskilling the IT workforce, Employment Value Proposition (EVP), IT talent attraction and attrition drivers

Ms. Schoen is a sought-after speaker and brings more than 20 years of experience working with global companies in Asia, Eastern and Western Europe, and Africa. In addition to her work at Gartner, Ms. Schoen is a visiting professor at a Munich University, where she lectures in management information systems

Previous experience

Before joining Gartner, Ms. Schoen worked for Siemens Communications in Munich, Germany, as a market analyst and as an executive advisor for the American Chamber of Commerce (AmCham) in Shanghai, China.

Professional background

Siemens (Munich,Germany)

Market Analyst/Competitive Intelligence for Cordless Voice Products

AmCham (Shanghai, China)

Executive Advisor

Jamadavice (Sofia, Bulgaria)

Sales & Marketing Executive

Areas of coverage

CIO Leadership of Culture and People

Executive Leadership: Talent

Future of Work Reinvented Resource Center


M.B.A., University of Applied Sciences, Munich, Germany

Master's degree in Sinology, Ludwig Maximilian University, Munich, Germany

Chinese Mandarin, Fudan University, Shanghai, China

B.A., Economics, University of Nairobi, Kenya

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Top Issues That I Help Clients Address

1Future of work, recruitment, retention and career development practices

2Upskilling and reskilling the IT workforce

3Talent management ; Enterprisewide talent development

4IT Strategic workforce planning

5Attraction and Attrition drivers for IT talent