Gartner Expert

Mbula Schoen

Director Analyst

Mbula Schoen is a Director Analyst in the Program and Portfolio Management (PPM) team. She tracks PPM software vendors and their products and is a lead author of the Critical Capabilities for PPM software products. Mbula Schoen's covers a broad spectrum of PPM topics including project prioritization, PMO formation and roadmap to PMO success and value delivery. Her research also extends to the organizational change management, culture and employee engagement that is related to technology deployments.

Ms. Schoen brings more than 20 years of experience working with global companies in Asia, Eastern and Western Europe, and Africa. In addition to her work at Gartner, Ms. Schoen is a visiting professor at a Munich University, where she lectures in management information systems.

Previous experience

Before joining Gartner, Ms. Schoen worked for Siemens Communications in Munich, Germany, as a market analyst and as an executive advisor for the American Chamber of Commerce (AmCham) in Shanghai, China.

Professional background

Siemens (Munich,Germany)

Market Analyst/Competitive Intelligence for Cordless Voice Products

AmCham (Shanghai, China)

Executive Advisor

Jamadavice (Sofia, Bulgaria)

Sales & Marketing Executive

Areas of coverage

Program and Portfolio Management Leaders

PMO Evolution for Digital


M.B.A., University of Applied Sciences, Munich, Germany

Master's degree in Sinology, Ludwig Maximilian University, Munich, Germany

Chinese Mandarin, Fudan University, Shanghai, China

B.A., Economics, University of Nairobi, Kenya

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Top Issues That I Help Clients Address

1Zero Based Prioritization, Project Prioritization

2Portfolio Management

3Selection and evaluation of PPM tools/Software, PPM Vendors, Cloud PPM

4PMO, Starting up a PMO, PMO Charter

5Organizational change (OCM), Employee engagement, stakeholder management