Gartner Expert

Melody Chien

Sr Director Analyst

Melody Chien is a Senior Research Director with Gartner's Data Management team. Ms. Chien's research includes the best practice for building effective data quality programs, and data and analytics strategies. She also covers Data Quality Tools market and provides vendor evaluations.

Ms. Chien has over 24 years of experience in data management and BI analytics. She spent most of these years in California Silicon Valley in U.S. and worked on big-sized data management projects in large organizations, such as SAP and PayPal, where she has built professional expertise in data and analytics management.

Previous experience

Prior to her current role, Ms. Chien built Enterprise Data Warehouse and Analytics platform. She provided technical oversight in enterprise data warehouse architecture, data modeling, data capacity planning, data analysis and data visualization best practice. She also set up standard, procedures and policy of IT practices and provided business insight from data assets.

Professional background

Lenovo

Director of Enterprise Data Management

Western Union

Sr. Technical Service Delivery Manager

SAP America

Sr. Service Advisor

Areas of coverage

Data and Analytics Leaders

Data Management Solutions

Analytics, BI and Data Science Solutions

Data and Analytics Strategies

Education

M.S., Management Information Systems, University of Arizona

B.S., Management Information Systems, University of Arizona

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Top Issues That I Help Clients Address

1Data quality: Best practices, programs, strategies

2Data quality tool market trend and vendor/tool selection

3Data management strategies/Enterprise information management

4Organization structure, data analytics maturity model, strategy, training

5Metadata data vendors, data catalog, metadata use cases