Gartner Expert

Micheal Youssef

VP, Team Manager

Micheal Youssef is Vice President, Team Manager in Gartner for Supply Chain - Research and Advisory. He leads the Supply Chain Planning team researching and advising clients on a wide range of topics: product portfolio planning, demand planning, supply and inventory planning, S&OP and S&OE. The team is a group of global experts in supply chain planning process design, maturity improvement, metrics, talent and organizational design.Mr. Youssef himself focuses on S&OP transformation programs and demand planning process. He joined Gartner in 2018 with 20 years experience from leading global companies (Procter and Gamble and GlaxoSmithKline) where he had leading supply chain planning roles globally and in Europe and the Middle East.

Previous experience

Prior to joining Gartner in 2018, Mr. Youssef was S&OP Global Process Director for GlaxoSmithKline leading their centre of excellence, and implementing and improving S&OP process across the company. Before that, Mr. Youssef worked in various planning roles in Procter and Gamble, including New Products Introduction Director for a region, Demand and Supply Planning Director for a cluster of countries and Demand Planning and S&OP leader across a region.Previous roles were:- GlaxoSmithKline, S&OP Global Director, 4 years- Procter & Gamble, Integrated Business Planning Director, Central, Eastern Europe, Middle East and Africa, 3 years- Procter & Gamble, Supply and Demand Planning Director, cluster of markets in the Middle East, 2 years- Procter & Gamble, New Products Introduction Director, Laundry, Middle East and Africa, 4 years- Procter & Gamble, Supply Planning Manager, Egypt, 7 years

Professional background

GlaxoSmithKline

Global Process Director - S&OP

Procter and Gamble

Regional Integrated Business Planning Director

Areas of coverage

Supply Chain Planning

Supply Chain Strategy

CSCO Strategic Leadership

Education

Bachelor of Mechanical Engineering, The American University in Cairo, Egypt

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Top Issues That I Help Clients Address

1Supply Chain Planning Transformation

2Supply Chain Planning Organization Design

3Set up S&OP process with focus on engagement with senior leadership

4Mature SC Planning Processes

5Metrics improvement from mature supply chain planning