Gartner Expert

Mike Jones

VP, Team Manager

Mike Jones is a Research Vice President for Healthcare. His Focus is on digital strategies in Healthcare, EHR Full Life Cycle, Telehealth and Virtual Care.

Previous experience

Before joining Gartner, he was a Chief Information Officer (CIO) with the UK National Health Service. Experience included: Implementing and Directing Shared Services; EHR Life Cycle - Strategy, Architecture, Vendor Selection, Deployment, and Benefits Realisation; Telemedicine.

Founding Chair of Regional CIO Network and Member of National CIO Advisory Panel.

Professional background

UK National Health Service

Northern Devon Healthcare

UK National Health Service

Greater Manchester Commissioning Support Unit

UK National Health Service

Manchester Primary Care Trust


Chartered IT Professional (CITP)

Master in Public Health (MPH)

Master of Science in Medical Computation (M.Sc.)

MSP Advanced Practitioner/PRINCE II Practitioner

TOGAF for Enterprise Architecture

Fellow British Computer Society (FBCS)

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Top Issues That I Help Clients Address

1Digital strategy, digital healthcare

2EHR, HIE, telecare and virtual care life cycle (strategize, architect, select, implement, optimize and realize benefit)

3Telehealth and virtual care, patient-held records

4Helping CIOs lead and navigate a step change in digital maturity

5IT and informatics strategy in healthcare, healthcare enterprise architecture