Gartner Expert

Mike Tucciarone

Sr Director Analyst

Mike Tucciarone is part of Gartner's Sourcing, Procurement, and Vendor Management group. Mr. Tucciarone provides research and advice to CIOs, IT Leaders, and Sourcing, Procurement and Vendor Management teams on a wide range of software and SaaS vendors, with an emphasis on SAP. Mr. Tucciarone's expertise is on software and SaaS vendor strategies, licensing and support options, negotiation strategies, pricing levers, commercial terms and compliance risks.

Previous experience

Before joining Gartner, Mr. Tucciarone was a Senior Practice Manager at UpperEdge, where he led sourcing and negotiation engagements related to SAP.

Prior to UpperEdge, Mr. Tucciarone was a Contract Analyst / Of Counsel at OmniClaim, where he was responsible for managing contractually related matters required to facilitate the company's investments related to growth.

Prior to OmniClaim, Mr. Tucciarone was employed by various law firms in the Boston, Massachusetts area including Margolis & Bloom and Dwyer, Spino & Goncalves.

Professional background

UpperEdge

Senior Practice Manager, Sourcing & Commercial Advisory

OmniClaim

Contract Analyst / Of Counsel

Margolis & Bloom

Law Clerk

Education

Juris Doctor, New England Law Boston

BA in Legal Studies and Economics, University of Massachusetts Amherst

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Top Issues That I Help Clients Address

1Understanding software vendor strategies, objectives and tactics

2Developing effective sourcing and negotiation strategies for software or SaaS

3Best practices in contracting software and SaaS agreements

4Evaluating customer options as well as software licensing and support models

5Understanding software compliance risks and solutions