Gartner Expert

Mosella Henry

Sr Director Analyst

Mosella Henry is a Senior Director Analyst in the Gartner HR Practice with more than 20 years of experience in HR technology, workforce transformation, and employee experience strategy. She advises CHROs, HR technology leaders, and executive teams on how to modernize HR technology operating models, scale AI-enabled workforce strategies, and align technology investments to evolving business and workforce needs.

Her Business & Technology Insights work focus on AI in HR, HR technology platforms, strategy and roadmaps, employee experience platforms, HR service delivery, and organizational readiness for transformation. Drawing on extensive practitioner experience leading global HR technology functions, Mosella helps organizations navigate the intersection of workforce change, governance, and enterprise technology while balancing innovation, operational scale, and employee experience.

Previous experience

Prior to joining Gartner, Mosella held senior HR technology and transformation leadership roles at Twilio, Red Hat, Align Technology, and Allscripts. She led HR technology and AI strategy, employee experience initiatives, workforce analytics, and enterprise platform modernization across complex multi-country organizations. Throughout her career, she partnered with CHROs, CIOs, and executive leadership teams to align workforce strategies with enterprise technology transformation and operational priorities.

Professional background

Twilio, Senior Director, HR Technology, 1 years

Red Hat, Senior Director, People Operations & Workforce Technology, 3 years

Interpublic Group, Senior Vice President, Workforce Analytics, 1 years

Align, Director, Global Talent Technology & HR Analytics, 2 years

Allscripts, Head of Global HR Operations & Technology, 4 years

Areas of coverage
  • HR Transformation and AI-Ready Operating Model

Education

Doctorate of Business Administration (DBA), Walden University

Master of Business Administration (MBA), Strayer University

Bachelor of Business Administration (BBA), Strayer University

Senior Professional in Human Resources (SPHR), HRCI

Executive ICF Coaching Certification, North Carolina State University

Artificial Intelligence for HR Professionals, HRCI

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Top Issues That I Help Clients Address

01

AI in HR

02

AI in HR Implementation

03

HR Technology and AI