Gartner Expert

Mounish Rai

Sr Director Analyst

I am a Sr. Director Analyst in CIO and Industries practice handling Communications Technologies arena. I provide market research, insights, consultation and advice to C-Suite and Senior Leadership within CSP and TSP clients, assisting them to make the most strategic technology and business decisions.

My primary focus areas are technology strategy, operating model, new ventures, enterprise communications & connectivity, CaaS/SaaS/NaaS, mobile value-added services, network-as-a-service, and disruptive innovation (using emerging technologies like 5G, AI/ML, Blockchain)

Previous experience

UC & Connectivity Portfolio (Product Practice)

Enterprise Architecture & Service Design

Digital Transformation

Mobile Networks(Roaming, Value Added Services)

Fixed/Voice Networks (Product Design & Development)

Professional background

Vodafone Business

Senior Management Consultant


Technical Account Manager

Capgemini (formerly Aricent)

Senior Technical Lead

Areas of coverage

CSP Digital Transformation and Innovation

CIO Technology and Innovation Leadership

CIO Leadership of Culture and People

Executive Leadership: Innovation and Disruption Management

Foundations of Product Leadership


Executive MBA from Warwick Business School, UK (Entrepreneurship/New Ventures/Innovation)

Bachelor of Engineering from JNTU, India (Computer Science)

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Top Issues That I Help Clients Address

1Growth strategies & Operations Excellence

2Strategic Change & Operating Model Design

3Technology and roadmaps for Enterprise Connectivity , UC & Connectivity

4Leveraging LEAN and Design Thinking to build human-centric products & services

5Evaluating and choosing right innovation strategies

Latest research and insights