Gartner Expert

Neil Osmond

Distinguished VP, Advisory

Neil Osmond is a Vice President, Advisory in Gartner's CIO Research and Advisory group.

He supports CIOs and IT leaders across all industries by providing targeted recommendations for driving enterprise change and addressing issues related to digital transformation, strategic planning, innovation, cost management, metrics, operating models, leadership and governance.

Previous experience

Mr. Osmond has more than 35 years of experience in end-user organizations, including management roles related to strategy, innovation and governance. He joined Gartner in 2013 as a research analyst focused on the communications industry.

Professional background

Spark New Zealand

Strategy Manager

Bank of New Zealand

Manager, Communications Services

Areas of coverage

CSP Digital Transformation and Innovation

CIO Leadership, Culture and People

CIO Role Evolution

CIO Leadership of Strategy, Governance and Operating Models

IT Cost Optimization, Finance, Risk and Value


Cert. Eng., Telecommunications, New Zealand

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Top Issues That I Help Clients Address

1How to plan and execute strategic change

2How to approach digital optimization and transformation

3How to create meaningful KPIs to drive and measure progress

4How to transition to product line management

5How to go about organizational change and establish new operating models