Gartner Expert

Neil Osmond

Distinguished VP, Advisory

Neil Osmond is a Distinguished Vice President, Advisory in Gartner's CIO Research and Advisory group.

He supports CIOs and technology leaders across all industries by providing targeted recommendations for driving enterprise change and addressing issues related to digital transformation, strategic planning, cost management, operating models, culture change, talent and governance. He works to distill practical lessons from accomplishments and missteps, and communicate them in ways that inspire executive action and accelerate decision making.

Previous experience

Mr. Osmond has more than 35 years of experience in end-user organizations, including management roles related to strategy, innovation and governance. He joined Gartner in 2013 as a research analyst focused on the communications industry.

Professional background

Spark New Zealand

Strategy Manager

Bank of New Zealand

Manager, Communications Services

Areas of coverage

CIO Technology and Innovation Leadership

CIO Leadership of Culture and People

CIO Role Evolution

CIO Impact on Digital Business Strategy and Execution

Technology Finance, Risk and Value Management


Cert. Eng., Telecommunications, New Zealand

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Top Issues That I Help Clients Address

1Evolving I&T operating models to democratize digital delivery

2Creating organizational change management initiatives and communications strategies

3Developing and executing I&T strategy and governance

4Defining talent strategies and culture change - skills, behaviors and ways of working

5Communicating the business value of IT