Gartner Expert

Nikos Drakos

VP Analyst

Nikos Drakos helps clients to design social and collaboration initiatives that empower individuals to connect, collaborate and work together more effectively, to develop business social networking roadmaps and to select social technologies that best fit their needs.

Previous experience

Prior to joining Gartner in 1997, Dr. Drakos was a Founding Member of a pioneering Web development company and was responsible for several high-profile interactive and transactional websites for European clients. Previously, he was employed as a postdoctoral research fellow, working on object-oriented programming, visual languages, artificial intelligence and Web technology. During that time, he also led the effort around one of the first open-source web publishing systems, which is still widely used today.

Professional background

VNU Business Publications (MatriX Pub. Network)

Technical Architect and Team Leader

University of Leeds

Postdoctoral Research Fellow

Areas of coverage

Digital Workplace Strategy

Digital Workplace Applications

Corporate Legal and Compliance Technologies (retired)

Education

Ph.D., Computer Science, University of Leeds, England

Bachelor's Degree, Computer Science, University of Leeds, England

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Top Issues That I Help Clients Address

1Why and how to set up and manage digital workplace programs

2What are the technology and change management ingredients of effective collaboration

3How to choose technology for digital workplace programs

4How to select legal technology for e-billing and matter management

5Building organizational and executive support for digital workplace and collaboration programs