Gartner Expert

Pablo Arriandiaga

VP Analyst

Pablo Arriandiaga is a VP Analyst with Gartner Research covering the communications service provider industry. Mr. Arriandiaga mainly helps product leaders at communication services providers growing their business through product portfolio expansion, monetization and go-to-market strategies with focus on enterprise trends around enterprise communication services and managed IoT communications, 5G, private mobile networks and edge services. He has specific coverage around IoT MVNO/MVNE service providers and for management and sourcing services (how enterprises plan, build, source and run) and helps tech vendors that sell to communication service providers. In telecommunication expense management, he also advises end-user organizations for selecting TEM providers.

Previous experience

Prior to joining Gartner, Mr. Arriandiaga held different positions in Telefonica for 17 years. During the last nine years he held several positions in enterprise business units for enterprise mobility, managed mobility services, and the digital workplace with product management, business development and product marketing global responsibilities for multinational and B2B customers. Prior to that, he also ran global projects on technical service development areas focused on mobile services and intelligent networks (prepaid, corporate, MVNOs, OCS).

Professional background

Telefonica Business Solutions

Global Head of B2B Enterprise Managed Mobility

Telefonica Business Solutions

Head of Managed Mobility for MNC Customers

Telefonica Moviles Espana

Project Manager for Intelligent Network Services (Prepaid, Postpaid, MVNOs,OCS)

Areas of coverage

Product and Services Strategy for Tech CEOs

Cloud and Edge Infrastructure

Messaging and Differentiation

Industry Markets and Technologies

Communications Product Planning and Strategy


M.B.A., Instituto de Empresa

Engineering Degree, Telecommunications, University of the Basque Country

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Top Issues That I Help Clients Address

1Managed IoT connectivity/M2M services market (vendors and end users including IoTMVNO/MVNE)

2CSP Business, Large and SMB B2B segments with enterprise communication and digital services

35G uses cases, opportunities and go-to-market, qualitative, quantitative and by industry

4Private mobile networks and edge computing in the CSP space

5Select the most appropriate telecom expense management vendor