Gartner Expert

Paul Mezzera

Sr Director Analyst

Paul Mezzera is a Senior Director Analyst within Gartner for Technical Professionals (GTP) team. Mr. Mezzera's primary focus areas are identity governance and administration (IGA), privileged access management (PAM), customer IAM (CIAM), cloud infrastructure entitlements management (CIEM), and IAM architecture and program management.

Previous experience

Prior to his current role at Gartner, Mr. Mezzera managed the identity and access management shared services at McKesson, evolving the team from a single service to a global geographically distributed infrastructure and team which provided all facets of identity services using a hybrid on-premises and cloud-based architecture for servicing both workforce and customer identities. He was also instrumental in migrating the team to the scaled agile enterprise framework (SAFe), accelerating the delivery of privileged access management and directory security, and customer authentication and administration product features to both improve user experience/productivity and security through multifactor authentication. Prior to McKesson, he worked in the finance industry with varying technical roles as a systems and data communication programmer and engineer, and then as a web security and IAM architect.

Professional background


Director & Principal Security Architect


Lead Systems Architect

Bank Of America


Areas of coverage

Identity and Access Management and Fraud Detection

Identity and Access Management for Technical Professionals


Master of Science, Information Technology, Golden Gate University, San Francisco, CA.

Bachelor of Science, Management and Information Technology, Golden Gate University, San Francisco, CA.

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Top Issues That I Help Clients Address

1IAM Programs, Process, and Strategy

2Identity Governance and Administration (IGA)

3Privilege Access Management (PAM)

4Consumer Identity Management (CIAM)

5Cloud Infrastructure Entitlement Management (CIEM)