Gartner Expert

Peter Aykens

Practice Vice President

Peter Aykens is a Practice Vice President in Gartner's Human Resources practice. Mr. Aykens is responsible for building and leading research teams within the practice addressing client's key initiatives. In prior roles at the firm, he spent over 25 years leading research teams focused on banking and financial services strategy producing numerous studies that addressed business strategy, channel, marketing, customer experience and product challenges. He holds a B.A. in Political Science from St. Olaf College; a MSc.(Econ) degree in International Politics from the University College of Wales, Aberystwyth; and a MA and Ph.D. in Political Science from Brown University.

Previous experience

Mr. Aykens previously led Gartner's Driving Digital Business Transformation cross-functional key initiative. Prior to that, he led CEB's Financial Services research practice managing research teams addressing business strategy issues across retail and business banking, wealth management and FS operations.

Professional background


Principal Research Leader, Financial Services Practice

Areas of coverage

Learning and Development

Organization Design and Change Management

Future of Work


Ph.D. and MA in Political Science, Brown University

MSc(Econ) in International Politics University College of Wales, Aberystwyth, United Kingdom

B.A. Political Science, St. Olaf College

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Top Issues That I Help Clients Address

1HR Strategy

2The Future of Work

3Building Critical Skills and Competencies

4Business Strategy

5Functional Performance