Peter Aykens is a Practice Vice President in Gartner's Human Resources practice. Mr. Aykens is responsible for building and leading research teams within the practice addressing client's key initiatives. In prior roles at the firm, he spent over 25 years leading research teams focused on banking and financial services strategy producing numerous studies that addressed business strategy, channel, marketing, customer experience and product challenges. He holds a B.A. in Political Science from St. Olaf College; a MSc.(Econ) degree in International Politics from the University College of Wales, Aberystwyth; and a MA and Ph.D. in Political Science from Brown University.
Mr. Aykens previously led Gartner's Driving Digital Business Transformation cross-functional key initiative. Prior to that, he led CEB's Financial Services research practice managing research teams addressing business strategy issues across retail and business banking, wealth management and FS operations.
Principal Research Leader, Financial Services Practice
Learning and Development
Organization Design and Change Management
Future of Work
Ph.D. and MA in Political Science, Brown University
MSc(Econ) in International Politics University College of Wales, Aberystwyth, United Kingdom
B.A. Political Science, St. Olaf College
2The Future of Work
3Building Critical Skills and Competencies