Gartner Expert

Rachael Dix

Director Analyst

Rachael Marshall is a Director within Gartner's HR Business and Technology Insights Practice. Ms. Marshall provides strategic advice to support CHROs, Heads of Talent Management and Employee Experience teams as they deliver on critical business objectives. Her areas of focus are employee experience design, delivery, and measurement, culture, inclusion, EVP, and engagement strategies.

Previous experience

Prior to joining Gartner, Ms. Dix worked as a Research Leader in an executive search firm, specialising in higher education. Alongside account management responsibilities, she oversaw research activity internally with a focus on quality, workload allocation, and training and development.

Professional background

Society Ltd., Research Leader, 3 years

Areas of coverage
  • Employee Experience

Education

Master of Arts, International Relations and Spanish, University of St. Andrews, With Honors

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Top Issues That I Help Clients Address

01

Delivering and measuring a modern, consumer-grade Employee Experience that drives engagement and increases retention.

02

Creating and delivering on an Employee Value Proposition (EVP) that drives competitive advantage and employee success.

03

Defining, embedding, and measuring an organizational culture that supports business priorities.

04

Designing business-aligned Inclusion strategies that embed inclusion into everyday talent processes, culture, and decisions.