Gartner Expert

Rachel Chiaro

Sr Director Analyst

Sr Director Analyst

Previous experience

Director of eLearning and Knowledge Platforms

Professional background

Liberty Mutual, Director of eLearning and Knowledge Platforms, 6 years

Liberty Mutual, Learning and Knowledge Management Technology Lead, 2 years

Liberty Mutual, Training Manager II-Workforce Enablement & Operations, 5 years

Liberty Mutual, Senior Training Specialist, 2 years

Liberty Mutual, Technical Training Specialist, 5 years

Areas of coverage
  • Workforce Skills and Development for HR Professionals

  • Workforce Skills and Development

Education

MS, Artificial Intelligence

MS, Management of Information Systems

BS, Organizational Leadership

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Top Issues That I Help Clients Address

01

How can we scale personalized continuous learning with AI without losing human engagement?

02

How do we measure the actual ROI and business impact of L&D initiatives?

03

How do we select and integrate the right Skills and L&D Tech stack without confusing our employees?

04

How can we shift from traditional job roles to a skills-based talent model?

05

How do we build an accurate skills inventory to identify critical gaps?