Ron Burns is a Senior Research Director providing research and advisory services for product teams at technology and service providers. Mr. Burns' coverage encompasses all aspects of the product management role from leadership, planning, development and launch. He also provides expert advice on product strategy and pricing models for SaaS solutions.
Prior to joining Gartner, Mr. Burns led Software Product Management and Global Services at EBSCO, creating one of the world's most used B2B2C SaaS platforms and ecosystem. For 20+ years, he has served in software product and services leadership roles at several software solutions companies in ERP, data analytics, content management and search.
VP Global Software Services and Software Product Management
Endeca - Security Source
Application Architect and Product Manager
Product Life Cycle Management
B.B.A., Operations Management, University of Massachusetts, Amherst
1Voice of the Customer(VoC) and Customer Advisory Boards(CAB)
2Pricing Models (software, SaaS, digital)
3Product Launch (including Communicating Product Value via sales enablement, demos, trials, POCs)
5Digital Product Management best practices (including SaaS, PaaS, API ecosystems)