Ron Burns is a Senior Research Director providing research and advisory services for Tech CEOs and product leaders at high tech technology and service providers. Mr. Burns' coverage encompasses all aspects of product and services strategy; including problem-solution fit validation, pricing and packaging, and product launch.
Prior to joining Gartner, Mr. Burns led Software Product Management and Global Services at EBSCO, creating one of the world's most used B2B2C SaaS platforms and ecosystem. For 25+ years, he has served in software product and services leadership roles at several software solutions companies in ERP, data analytics, content management and search.
VP Global Software Services and Software Product Management
Endeca - Security Source
Application Architect and Product Manager
Product and Services Strategy for Tech CEOs
Product/Service Organization and Leadership
Product/Service Discovery and Validation
Product/Service Design and Creation
Product/Service Introduction and Delivery
B.B.A., Operations Management, University of Massachusetts, Amherst
2Product and Services Strategy
3Pricing and Packaging
4Problem-solution fit (PSF) Validation
5Product Launch Planning