- Gartner client? Log in for personalized search results.
Gartner Expert
Ron Burns
Sr Director Analyst
Ron Burns is a Senior Research Director providing research and advisory services for Tech CEOs and product leaders at high tech technology and service providers. Mr. Burns' coverage encompasses all aspects of product and services strategy; including problem-solution fit validation, pricing and packaging, and product launch.
Previous experience
Prior to joining Gartner, Mr. Burns led Software Product Management and Global Services at EBSCO, creating one of the world's most used B2B2C SaaS platforms and ecosystem. For 25+ years, he has served in software product and services leadership roles at several software solutions companies in ERP, data analytics, content management and search.
Professional background
EBSCO
VP Global Software Services and Software Product Management
Endeca - Security Source
Application Architect and Product Manager
Eprise divine
Solutions Manager
Areas of coverage
Product and Services Strategy for Tech CEOs
Product/Service Organization and Leadership
Product/Service Discovery and Validation
Product/Service Design and Creation
Product/Service Introduction and Delivery
Education
B.B.A., Operations Management, University of Massachusetts, Amherst
Top Issues That I Help Clients Address
1Product Management
2Product and Services Strategy
3Pricing and Packaging
4Problem-solution fit (PSF) Validation
5Product Launch Planning