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Gartner Expert
Ross P Gardiner
VP, Team Manager
Ross Gardiner focuses on the science and behaviors behind the effective management of legal department operations. For more than a decade Mr. Gardiner has acted as a trusted advisor to general counsel, with a special focus on projects related to strategy-setting, outside counsel cost reduction, and workload management.
As a result of his extensive experience working with C-suite clients, Mr. Gardiner has been invited to speak to leadership teams at companies within the Fortune 100, and facilitated Gartner national meetings on topics including legal department efficiency, effective communications, and the use of analytics.
Previously, Mr. Gardiner supported Chief Compliance Officers in setting up compliance liaison programs, creating effective reporting channels, and branding the function.
Previous experience
Prior to joining CEB, now Gartner, in 2010, Mr. Gardiner was awarded a Dunn Fellowship (James H. Dunn Fellow) by the State of Illinois where his work focused on reducing process waste and increasing productivity in state government.
Professional background
State of Illinois, Dunn Fellow, 2 years
Areas of coverage
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General Counsel, Board and C-Suite Support
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Legal Department Strategy and Operations
Education
Bachelor's Degree in Political Science, The University of Dayton
Top Issues That I Help Clients Address
Strategy planning, execution and measurement
Outside counsel consolidation
Workload analysis and process refinement
Employee engagement, performance and measurement
Structuring and staffing the legal department