Gartner Expert

Saikat Ray

Sr Director Analyst

Saikat Ray is a Senior Director, Analyst in the Software Engineering practice. He helps CXO and senior leaders to plan and execute on their hyperautomation strategies, low code application development and people strategies. Saikat is an expert in RPA, Low Code and business process automation technologies. He also is very much focused on best in class governance models for large scale business process automation initiatives

Previous experience

Before joining Gartner, Mr. Ray worked as a Director of IT Governance & Cross functional Delivery of e-commerce applications. During his tenure he was responsible for driving application governance, IT strategy and process automation. In his early career, Mr. Ray built his expertise in Governance, Program management and IT strategy while leading large scale application outsourcing and major digital transformation programs.

Professional background

Pitney Bowes Inc.

Director IT Governance

Sapient Inc

Manager, Program Management

Wipro Ltd

Program Manager

Areas of coverage

Technology Innovation

Software Engineering Technologies

Application and Product Portfolio Governance (retired)

Artificial Intelligence


Master of Engineering, Jadavpur University, India

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Top Issues That I Help Clients Address

1Robotic Process Automation (RPA), Low Code and iBPMS - strategy planning, execution and governance

2RPA, Low Code, iBPMS Use cases, selection criteria, cautions

3How to select your best-fit RPA / iBPMS/ Low Code software vendors? Comparing tools.

4Navigate optimal routes for automation while comparing RPA with iBPMS, Low Code and other technologies.

5Building Hyperautomation strategies with RPA, iBPMS and Low Code