Gartner Expert

Sanjay Champaneri

Sr Director Analyst

Sanjay Champaneri is a Senior Director-Analyst, based in London. In this role he engages with Senior Finance leaders on matters related to Finance & Accounting service delivery models for Shared Services and Outsourcing. He advises leaders primarily in the areas of F&A service delivery digitalisation and BPO vendor sourcing and evalaution.

He is also a Gartner speaker at the annual CFO conference event.

Previous experience

Mr. Champaneri has 13 years experience in the Retail Healthcare Industry. He Served as the Head of Shared Services at Walgreens Boots Alliance, a global leader in retail and wholesale pharmacy. He was responsible for the shared services operations across the United Kingdom and Far East Asia and accountable for the overall Finance and HR outsourcing strategic relationship. He has also been involved in Procure to Pay, Order to Cash, Record to Report and Master Data Management transformation initiatives which heavily invested in emerging workflow automation technologies such as Robotic Process Automation and Business Intelligent Analytics, to drive standardization and simplify accounting operation and allow the shared services function to form stronger partnerships with its stakeholders.

Mr. Champaneri has held external advisory roles in the Shared Services and retail industry with Shared Services Forum UK, The British Retail Consortium and Euro Commerce (Brussels)

Professional background

Walgreens Boots Alliance

Head of Shared Services

Areas of coverage

Finance Function Strategy and Organization Design


Bachelor of Science, Management Science, Business, University of Wales, Swansea

Certified in Global Business Services

Certified in Lean Six Sigma

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Top Issues That I Help Clients Address

1F&A Business Process Outsourcing Vendor Evaluation

2Finance & Accounting Outsourcing Strategy

3Finance Shared Services Strategy & Organizational Design

4Finance Shared Services Performance and Improvement Management