Gartner Expert

Sarah Davies

Sr Director Analyst

Sarah Davies is a Research Director with Gartner's Program and Portfolio Management (PPM) team. Ms. Davies' research focus includes product, portfolio and program management, enterprise agility, business transformation and change management. She has over 20 years of experience in various Program Management and IT Leadership roles. This includes creating and leading Enterprise Project Management Offices (EPMOs) and PMOs, strategic relationship management, and guiding organizations through mission-critical digital business decisions and changes to improve enterprise agility. She has proven success in benefit and strategy realization as a Strategic Advisor to the world's largest specialized travel companies. Her recent achievement includes transforming complex global demand channels, business processes and systems to embrace digital capabilities, enabling transformation for the end-to-end customer life cycle and reducing operational costs significantly.

She brings more than 15 years of experience of PPM leadership, working with global change teams in Europe, North America and APAC.

She is responsible for achieving success in leading and implementing multiple PPM teams, leading their evolution from project management to product management in adaptive agile frameworks. She is a proven leader of portfolio management, quality assurance and business analyst teams. She is also a thought leader, mentor and coach to program/project managers.

Previous experience

Prior to this, Ms. Davies was involved in guiding the executive board on the selection of strategic technologies enabling central initiatives to increase enterprise agility. She was also a part of evolving the role of PPM Leaders within the organization from domain level PMO through to enterprisewide portfolio management. She achieved global reduction in central costs while increasing productivity, managing three technology budgets over four years. She worked for the management of global change teams; championing leadership development and adoption of cloud-based collaboration tools.

Professional background

STA Travel

Head of Global Programme Management

TUI

Business Transformation Project Manager

Regus

Programme Manager

Areas of coverage

Program and Portfolio Management Leaders

PMO Evolution for Digital

PMO Strategies and Disciplines

Education

B.Sc., Geology, University of Leicester

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Top Issues That I Help Clients Address

1Program and portfolio management

2Creation and optimization of agile PMO

3Resource and demand management

4Business transformation

5Portfolio and programme management leadership and skills