Gartner Expert

Shameen Pillai

Sr Director Analyst

Shameen Pillai is an analyst in the Application Architecture, Infrastructure and Integration research group focusing on integration and API technologies for IT and digital leaders. He advises clients on establishing, managing and modernizing technology portfolios involving core middleware system integrations as well as enabling digital transformations using API and related technologies.

Mr. Pillai has deep and broad technical experience and exposure to API management, integration architectures such as ESB, SOA, microservices, B2B and related technologies as well as IT leadership experience around strategy, organization building, road map, development, execution and operations.

Previous experience

Prior to joining Gartner, Mr. Pillai held several engineering, architecture and leadership roles in retail, banking, telecom and manufacturing companies responsible for building enabling technology landscapes.

Professional background

BJ's Wholesale Club

Director, IT Integration and Application Services

Webster Bank N.A.

Manager, Architecture and Integration

GE Aircraft Engines

Consultant Architect and Developer

Areas of coverage

Software Engineering Technologies


Master of Computer Applications, Madurai Kamaraj University, India

B.Sc., Physics, University of Kerala, India

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Top Issues That I Help Clients Address

1API Strategy

2API Management

3Integration Strategies

4Integration Technologies