Sharon Hakkennes is an Analyst in Healthcare. Prior to joining Gartner, she was a CIO at a large health service in Australia.
Her areas of expertise include virtual care, EHR implementation and optimization, clinical engagement and change management, strategy development with a focus on the intersection between ICT and business strategies in the healthcare environment and healthcare provider applications of generative AI.
Ms. Hakkennes has a clinical background (physiotherapy) and has completed a Doctorate and M.B.A.
Ms. Hakkennes held the position of CIO at Barwon Health for 3.5 years, prior to that she was employed as the Director, Health Informatics. She has also previously held numerous senior operational healthcare management and clinical leadership positions, as well as an honorary Associate Professor role within the Faculty of Business and Law at Deakin University in the Health M.B.A. program.
Adjunct Associate Professor
Healthcare and Life Science Digital Optimization and Modernization
Healthcare and Life Science Digital Transformation and Innovation
Bachelor of Physiotherapy, LaTrobe University
Graduate Certificate in Evidence-Based Practice, Monash University
Doctor of Physiotherapy, LaTrobe University
1Digital health clinical engagement and change management - clinical informatics
2Healthcare provider applications of generative AI and NLP
3EHR strategy, business case development and implementation
4Virtual care strategy and implementation
5Digital strategy development and implmentation