Gartner Expert

Shivica Mathur

Sr Principal Analyst

I am a Senior Principal Analyst in Gartner’s Strategic Portfolio Management (SPM) practice, advising PPM and PMO leaders on how to maximize the business impact of their portfolio, program, and delivery capabilities. I help clients navigate complex transformation initiatives, strengthen governance and execution models, and reposition the PMO as a strategic, value-driving function.

My research and advisory focus areas include:

- Governing and executing large-scale, complex transformation programs effectively

-Designing effective demand management and intake processes to ensure strategic alignment, transparency, and prioritization of work

- Demonstrating PMO and PPM value through outcome-based metrics, KPIs, and executive-level communication

- Engaging and influencing diverse PMO stakeholders across business and IT

- Evolving the PMO’s role in agile, product-centric, and hybrid delivery environments

- Applying AI to PPM workflows, including use-case identification and upskilling PMO talent to realize tangible value

Previous experience

Led consultative research projects in the digital business transformation space. I also have experinece in procurement consulting.

Prior Roles:

Associate, Business Consulting, Publicis Sapient

Consultant, GEP Worldwide

Areas of coverage
  • Modernize Processes with AI for the PMO/EPMO

  • Demonstrate Business Value of the PMO/EPMO

  • Facilitate Governance of Projects, Programs and Products

  • Execute Strategic Programs

Education

MBA, with specialization in marketing and operations.

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Top Issues That I Help Clients Address

01

Program management

02

Demand/Intake

03

Demonstrating PMO Value and Effective Stakeholder Engagement

04

PMOs role in Agile/Product Centric Enviornment

05

AI in PPM