Gartner Expert

Simon Mingay

VP Analyst

Simon Mingay is a Research Vice President in Gartner Research. Mr. Mingay is currently researching several key areas, including I&T operating models, shadow IT and business-led IT and bimodal. Areas he has covered for many years include IT service portfolios, IT service management and IT shared services, encompassing the related issues of IT process improvement, ITIL, IT organization design and the centralization/decentralization of IT. In the recent past, he has researched environmental sustainability and green IT, and their impact on organizations, IT and the IT industry. This encompasses all aspects of green IT and energy-efficient data centers, and IT's role in enterprise energy management, sustainability performance management, CSR reporting and the business case for sustainability.

Previous experience

Prior to joining Gartner, Mr. Mingay worked in the semiconductor industry in various roles within the IT organization, from IT service management to strategic planning within the group function.

Professional background


Group OA Strategy Manager


IT Manager


IT Support Manager

Areas of coverage

CIO Leadership of Strategy, Governance and Operating Models


Postgraduate Diploma, Environmental Decision Making, Open University

M.B.A., Cardiff Business School

B.Sc., With honors, Computer Studies, University of South Wales

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Top Issues That I Help Clients Address

1I&T operating models, bimodal, centralizing IT, federated IT

2Shadow IT, business-led IT, role of business technologists and citizen developers

3IT service management, IT service portfolios and catalogs, IT process improvement, ITIL, COBIT, IT-CMF

4Enterprise sustainability programs, sustainable IT, green IT, ESG solutions

5IT organization structures, and IT shared services