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Gartner Expert
Stephen Emmott
Sr Director Analyst
Stephen Emmott is a Research Director within the content, insight, and legal team of the human resources, digital workplace and legal group of applications. His research and advice covers a number of markets including insight engines, text analytics, and enterprise video content management, extending to artificial intelligence, and data and analytics. He draws upon 20+ experience working in both IT and corporate communications to offer practical guidance to clients seeking to develop their digital workplaces (in support of employee digital dexterity) and digital platforms (in support automation).
Previous experience
After starting as a web producer for web agencies in 1995, Mr. Emmott led the project to build Which? Online for the Consumers' Association, which at the time was one of the largest websites in Europe.
Moving to King's College London, he led production and provision of the King's Information Service (university website), covering web publishing, web analytics and CD-ROMs.
At LSE, his responsibilities extended to LSE's digital estate and the platform(s) required to deliver this. This included systems, people and processes, as well as the channels and digital products/services provided through these. Throughout Stephen's time at LSE, his emphasis shifted from operational management to strategic leadership.
At J. Boye he worked as an analyst conducting research, running conferences, and leading knowledge sharing forums to support communities of digital professionals for some of Europe and North America's best-known brands.
Professional background
J. Boye
Head of Research
London School of Economics and Political Science
Head of Digital Communications
King's College London
KIS (King's Information Service) Editor
Areas of coverage
Digital Workplace Strategy
Data and Analytics Programs and Practices
Artificial Intelligence
Digital Workplace Applications
Education
Diploma in Management
M.S., Cognitive Science and Intelligent Computing
B.S., Applied Psychology
Top Issues That I Help Clients Address
1Digital Workplace - strategy, governance and management
2Knowledge Management - strategy, governance and management
3Insight Engines/Enterprise Search - strategy, governance and management; selection and deployment
4Enterprise Video - strategy, governance, and management; selection and deployment