Gartner Expert

Stuart Downes

VP Analyst

Stuart (Stu) Downes is a VP Analyst in the Digital Workplace Infrastructure and Operations team. Mr. Downes research and client advice includes digital workplace infrastructure strategies, all aspects of desktop virtualization (DaaS, VDI, SBC), total cost of ownership, digital employee experience tools, PC remote control, and operations.

Mr. Downes previously led digital workplace transformation services and IT outsourcing services provided by system integrators to the largest global enterprises over the last 20 years.

Previous experience

Led the creation of digital workplace services that were sold to enterprise clients globally.

Professional background


Director, Head of End User Transformation Services

DXC Technology

Director, Product Management and Architecture, Workplace and Mobility

Areas of coverage

Digital Workplace Infrastructure and IT Operations


B.Sc., with honors, Optoelectronic Engineering, University of Northumbria

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Top Issues That I Help Clients Address

1Desktop Virtualization (VDI and DaaS (desktop as a service))

2Digital Workplace Infrastructure Strategies and Architectures

3Digital employee experience (DEX) and DEX tools

4Total cost of ownership for PCs, DaaS and VDI

5Digital Workplace Infrastructure Operations and Support