Susan Welsh de Grimaldo delivers impact and value to our CIO and T&SP clients on the topics of the CSP industry digital transformation and telecom product portfolio evolution to meet CSP business needs. Susan focuses in particular on solutions to support monetization and partner ecosystem development as well as customer-centric network technology evolution to support B2X and B2B2X business models in 5G.
Susan joins Gartner from Strategy Analytics and brings in over 20 years of experience in global wireless and broadband industries, creating insightful analysis and recommendations for top global service providers, network equipment and software solutions vendors and other clients across the mobile and broadband value chains on operator innovation and digital transformation, service evolution for 5G, competitive positioning and portfolio/technology roadmaps, data monetization and revenue growth opportunities, partnerships and business models. Susan regularly speaks at conferences and client events. She is a member of The Advisory Board for GSMA's Mobile World Congress conferences, as well as a judge for leading industry awards including the GSMA's Global Mobile Awards (GLOMOS) and telecoms.coms' Glotel awards.
Prior to that, Susan held various positions including Strategic Business Manager at General Dynamics Wireless Services, working on commercial and public safety wireless networks and international IT services, and Director of Wireless Consulting at The Strategis Group, focusing on market entry strategies, competitive assessment, market sizing and forecasting.
General Dynamics Information Technology
Strategic Business Manager
The Strategis Group
Director of Wireless Consulting
CSP Digital Transformation and Innovation
Industry Strategy Execution (retired)
Industry Markets and Technologies
Emerging Technologies and Trends Impact on Products and Services
MA - Middlebury Institute of International Studies in Monterey California - International Policy Studies
BA Guilford College, North Carolina
15G technology and market trends, value propositions, best practices and support for business models shifts
25G network slicing monetization and use cases
3New CSP partnership ecosystem evolution
4Customer-centric network technology evolution to support B2X and B2B2X business models
5CSP digital transformation