Susanna Silvennoinen is a Principal Researcher in Gartner's Quantitative Innovation group. Ms. Silvennoinen coordinates the updating of all T&SP quarterly Market Shares and Forecasts and supports analysts in the Communications Service Providers (CSP) area. In addition, she conducts Finland-specific research on IT market forecast, technology adoption and IT priorities.
Prior to joining Gartner, Ms. Silvennoinen has worked at Nokia Networks, Nokia Mobile Phones and Microsoft, in the areas of user guidance, sustainability and education. In her previous role in the Microsoft Worldwide Education Devices & Services team, Mshe was responsible for developing the end-to-end 1:1 deployment process in large national learning digitalization projects.
Business Development Manager
Senior Sustainability Manager
User Guidance Manager
Master of Arts, Languages, Literature and Communication, University of Turku.
Bachelor level studies in Education, Open University of Turku.