Gartner Expert

Susanna Silvennoinen

Principal, Research

Susanna Silvennoinen is a Principal Researcher in Gartner's Quantitative Innovation group. Ms. Silvennoinen coordinates the updating of all T&SP quarterly Market Shares and Forecasts and supports analysts in the Communications Service Providers (CSP) area. In addition, she conducts Finland-specific research on IT market forecast, technology adoption and IT priorities.

Previous experience

Prior to joining Gartner, Ms. Silvennoinen has worked at Nokia Networks, Nokia Mobile Phones and Microsoft, in the areas of user guidance, sustainability and education. In her previous role in the Microsoft Worldwide Education Devices & Services team, Mshe was responsible for developing the end-to-end 1:1 deployment process in large national learning digitalization projects.

Professional background


Business Development Manager


Senior Sustainability Manager

Nokia Networks

User Guidance Manager


Master of Arts, Languages, Literature and Communication, University of Turku.

Bachelor level studies in Education, Open University of Turku.

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