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Gartner Expert
Terri-Lynn B. Thayer
Managing Vice President
Terri-Lynn Thayer is a Vice President, Team Manager in Gartner Research and Advisory, where Ms. Thayer's research area is higher education technology strategies, including higher education business models, administrative and enterprise systems, student information systems (SIS), research administration systems, customer relationship management (CRM), advancement/fundraising solutions, CIO, and IT management issues in higher education.
Previous experience
Prior to joining Gartner, Ms. Thayer had a 27-year career in higher education at both Brown University and Dartmouth College. She also had a five-year stint in defense contracting as a Database Administrator and Technology Analyst supporting the U.S. Navy and Army. During her 23 years at Brown University she held increasingly responsible positions in IT leadership, culminating in her role as Assistant Vice President of Information Technology.
Professional background
Brown University
Assistant Vice President and Deputy CIO
Aquidneck Management Associates
Database Administrator
Dartmouth College
Research Analyst
Areas of coverage
Education Digital Transformation and Innovation
Education Technology Optimization and Modernization
Education
International Executive M.B.A., Instituto de Empresa Business School and Brown University
B.Sc., Brown University
Course work completed in Computer Science at Dartmouth College
Top Issues That I Help Clients Address
1Selection, implementation, contracts and replacement of higher education ERP and business systems, including student information systems
2Continuing Education solutions and Faculty Information Systems
3CRM across the entire student life cycle from recruitment to retention and alumni relations
4Research information management systems
5CIO issues in higher education