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Gartner Expert
Tessa Mahon
Director Analyst
Tessa Mahon is a Research Director in the Gartner Supply Chain Research & Advisory group. She is focused on helping clients deliver optimal results through continuous learning and personal development in supply chain best practices. Ms. Mahon specializes in the development and implementation of sales and operations planning (S&OP), demand planning and inventory planning.
Previous experience
Prior to joining Gartner, Ms. Mahon was a supply chain practitioner focused on continuous improvements, proactively leading change in supply chain processes. Her previous achievements included the implementation of S&OP, driving changes to demand planning, finished goods supply planning and the management of inventory.
Just prior to joining Gartner, Ms. Mahon worked at Australian Pharmaceuticals (API) on the project team to deliver SAP Unified Demand Forecasting (UDF) and then to lead and manage the demand team through a new demand organization set-up, including resourcing, processes and routines, metrics and RACI.
Ms. Mahon has a deep passion for Supply Chain planning with experience spanning 15 years across varying industries.
Professional background
Australian Pharmaceuticals Industries (API)
Business Process Lead and Demand Planning Manager
Orora
Demand Planning Manager
Norgine
S&OP Manager
Areas of coverage
Supply Chain Planning
Education
Master of Marketing, Supply Chain and Logistics, Monash University, Melbourne Australia
Bachelor of Commerce, The University of Melbourne, Melbourne Australia
Top Issues That I Help Clients Address
1Development and implementation of S&OP processes from scratch
2How to implement a demand planning organization and processes
3How to improve demand and supply planning processes
4Demand segmentation and metrics to support optimal balancing of demand and supply
5Leveraging sales and operations execution to support short-term profitability based decision-making