- Gartner client? Log in for personalized search results.
Gartner Expert
Tom Cipolla
Sr Director Analyst
Tom Cipolla is a Senior Director Analyst in the Digital Workplace Infrastructure and Operations team. Tom helps clients with their endpoint and mobility management strategies to achieve compliance, security, and velocity.
Tom's coverage also includes workplace support strategies for the hybrid and distributed workforce as well as tools that improve the support experience and increase the effectiveness of IT support.
Previous experience
Tom has previously led several End User Computing teams and has over 20 years of Financial Services experience. He has deep knowledge of IT systems compliance with regulatory and cybersecurity requirements associated with the industry.
Most recently, he led the technology enablement and workplace response to the challenges presented by COVID-19, including pivoting the enterprise to support a fully remote workforce and adapting the design to support the hybrid workforce of the future.
Professional background
LPL Financial
Senior Vice President, Home Office Technology
TIAA
Director, End User Platforms & Unified Communications
Wells Fargo
Messaging and Mobile Engineering
Areas of coverage
I&O Digital Workplace Transformation
Education
M.B.A., East Carolina University
B.S., Business Administration, State University of New York
Top Issues That I Help Clients Address
1Digital Workplace
2Remote/Hybrid work
3Enablement and Adoption strategies
4Mobile Device Management (MDM and MAM)
5Unified Endpoint Management