Gartner Expert

Tom Cipolla

Sr Director Analyst

Tom Cipolla is a Senior Director Analyst in the Digital Workplace Infrastructure and Operations team. Tom helps clients with their endpoint and mobility management strategies to achieve compliance, security, and velocity.

Tom's coverage also includes workplace support strategies for the hybrid and distributed workforce as well as tools that improve the support experience and increase the effectiveness of IT support.

Previous experience

Tom has previously led several End User Computing teams and has over 20 years of Financial Services experience. He has deep knowledge of IT systems compliance with regulatory and cybersecurity requirements associated with the industry.

Most recently, he led the technology enablement and workplace response to the challenges presented by COVID-19, including pivoting the enterprise to support a fully remote workforce and adapting the design to support the hybrid workforce of the future.

Professional background

LPL Financial

Senior Vice President, Home Office Technology

TIAA

Director, End User Platforms & Unified Communications

Wells Fargo

Messaging and Mobile Engineering

Areas of coverage

Digital Workplace Infrastructure and Operations

Education

M.B.A., East Carolina University

B.S., Business Administration, State University of New York

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Top Issues That I Help Clients Address

1Digital Workplace

2Remote/Hybrid work

3Enablement and Adoption strategies

4Mobile Device Management (MDM and MAM)

5Unified Endpoint Management