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Gartner Expert
Tom Enright
VP Analyst
Tom Enright is a Research Vice President in the Consumer Retail team. Tom specializes in supply chain strategies and operations across all retail product sectors. His focus areas include distributed order management, returns management, re-commerce and last mile fulfillment.
Previous experience
Prior to joining Gartner, Mr. Enright had spent his career within the retail sector, for companies such as Marks & Spencer, The Arcadia Group, Asprey & Garrard, Liberty London and Mothercare.
At M&S, in his role as Business Systems Manager for fashion, footwear and homeware, he developed and managed initiatives to improve business processes and related IT solutions. He led software selection programs for allocation, replenishment, merchandise and assortment planning and PLM, working directly with business and IT colleagues to determine future operating models and select the appropriate vendor applications.
Professional background
Marks & Spencer
Business Solutions Manager
Mothercare
International Trading Manager/Allocation and Replenishment Manager
Arcadia Group/Liberty/Habitat/Asprey
Supply Chain Consultant - various roles in these companies
Areas of coverage
Supply Chain Technology Strategy and Selection
Supply Chain Transformation
Logistics and Fulfillment
Supply Chain Leadership
Education
Bachelor of Management Science (2.1 Honors), Trinity College, Dublin, Ireland
Top Issues That I Help Clients Address
1Unified commerce retail trends, strategies and execution
2Distributed order management processes and vendors
3Returns Management and Reverse Logistics
4Last mile shipping and returns' policies and best practices
5Direct to consumer strategies for CPG companies