Gartner Expert

Tom Enright

VP Analyst

Tom Enright is Vice President in Gartner Supply Chain Research for the retail industry. Mr. Enright specializes in supply chain strategies and operations across all retail product sectors. His focus areas include distributed order management, in-store logistics and last mile fulfillment.

Previous experience

Prior to joining Gartner, Mr. Enright had spent his career within the retail sector, for companies such as Marks & Spencer, The Arcadia Group, Asprey & Garrard, Liberty London and Mothercare.

At M&S, in his role as Business Systems Manager for fashion, footwear and homeware, he developed and managed initiatives to improve business processes and related IT solutions. He led software selection programs for allocation, replenishment, merchandise and assortment planning and PLM, working directly with business and IT colleagues to determine future operating models and select the appropriate vendor applications.

Professional background

Marks & Spencer

Business Solutions Manager

Mothercare

International Trading Manager/Allocation and Replenishment Manager

Arcadia Group/Liberty/Habitat/Asprey

Supply Chain Consultant - various roles in these companies

Areas of coverage

Supply Chain Customer Fulfillment and Collaboration (retired)

Supply Chain Technology Strategy and Selection

Supply Chain Strategy, Leadership and Governance (retired)

Education

Bachelor of Management Science (2.1 Honors), Trinity College, Dublin, Ireland

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Top Issues That I Help Clients Address

1Unified commerce retail trends, strategies and execution

2Distributed order management processes and vendors

3Retail demand forecasting

4Last mile shipping and returns' policies and best practices

5Direct to consumer strategies for CPG companies