Gartner Expert

Tong Zhang

Sr Director Analyst

Tong is a Senior Director in Research and Advisory group based in the Asia Pacific region. Mr. Zhang specializes in advising clients and prospects with indispensable insight on 2 areas, namely data analytics and artificial intelligence. Currently he focuses on two primary Key Initiatives which are Artificial Intelligence and Analytics/BI/Data Science Solutions.

Typical topics include artificial intelligence governance, artificial intelligence future trend s, artificial intelligence multi-industry use cases/best practices, artificial intelligence strategy, artificial intelligence operation model and talent organization build-up; Augmented intelligence, data platform, machine learning, predictive analysis, auto machine learning ,data science, RPA, hyper automation etc.

Previous experience

Prior to joining Gartner, Tong worked in several multi-national corporation including Mars , KPMG and Lenovo. His expertise lies in certain fields including ERP[SAP] deployment/operation management, integration application deployment/operation management, IT auditing, big data platform design through resolution, data management/governance, AI strategic planning and digital transformation.

Areas of coverage

Data and Analytics Leaders

Data Management Solutions

Analytics, BI and Data Science Solutions

Data and Analytics Programs and Practices

Artificial Intelligence


B.Eng., Management of Information Systems, Bei Hang University

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Top Issues That I Help Clients Address

1How to measure AI maturity level of organization?

2How to build an AI team with what types of expertise?

3How to put AI POC into production?

4What are the core ethical issues in AI?

5What are the promising technologies in AI?