Tricia Phillips is a Managing Vice President with Gartner's Business and Technology Insights organization. Her coverage areas included user authentication, fraud detection, identity proofing, digital identity, and electronic signature. Ms. Phillips is currently responsible for the team focusing on Application and Data Security. She has 25 years of experience in the security space, including product management, strategy, and leadership roles at global companies in the identity, fraud detection, and payments industries.
Ms. Phillips' experience includes executive roles in product strategy and management, fraud operations and client services. Her organizationally diverse background enables insights into fraud prevention and management from the perspective of the customer, risk analyst, technology leader and business line owner. This ensures a focus on the balance between customer experience, fraud losses, integration and technology costs, and operational expenses and efficiencies.
She has consulting and hands-on experience with integration and implementation of SaaS-based payment and fraud prevention technologies and services and user authentication use cases.
Gartner, Research Director, Fraud Prevention, 2 years
Kount, SVP, Product & Strategy, 2 years
Visa, U.S., Product Innovation, 5 years
B.A., University of Washington
Central European Studies Program, University of Economics, Prague (VSE)