Tricia Phillips is a is a Managing Vice President with Gartner Research. Her coverage areas have included user authentication, fraud detection, identity proofing, digital identity, and electronic signature. Ms. Phillips is currently responsible for the team focusing on Application and Data Security. She has 23 years of experience in the security space, including product management, strategy, and leadership roles at global companies in the identity, fraud detection, and payments industries.
Ms. Phillips' experience includes executive roles in product strategy and management, fraud operations and client services. Her organizationally diverse background enables insights into fraud prevention and management from the perspective of the customer, risk analyst, technology leader and business line owner. This ensures a focus on the balance between customer experience, fraud losses, integration and technology costs, and operational expenses and efficiencies.
She has consulting and hands-on experience with integration and implementation of SaaS-based payment and fraud prevention technologies and services and user authentication use cases.
SVP, Product & Strategy
Research Director, Fraud Prevention
B.A., University of Washington
Central European Studies Program, University of Economics, Prague (VSE)
1User authentication strategy
2Continuous and adaptive risk management for user account creation and authentication
3Call and contact center authentication and fraud prevention
4Physical and behavioral biometrics for authentication and risk signals
5Electronic Signature tool selection and risk management