Tsuneo Fujiwara is a Vice President, Analyst with Gartner's CIO Research team. His research focuses on the areas of I&T strategy and digital strategy, digital business transformation, digital innovation including data-driven innovation, business model innovation, and digital ecosystems, operating model improvement, culture change, digital leadership and the evolving role of the CIO. He is currently working on a Gartner Fellow Program on managing the dynamic equilibrium in Globalization.
Mr. Fujiwara has held various IT leadership roles in the financial services industry, leading large-scale application development and digital business transformation projects on a global scale, including planning and delivery of IT cost optimization, paperless insurance applications, mobile claims apps, commission systems, ERP (SAP and Oracle), CRM (Salesforce), and regulatory compliance projects.
Vice President and Executive Officer
CSP Digital Transformation and Innovation
CIO Leadership of Innovation, Disruptive Trends and Emerging Practices
CIO Leadership, Culture and People
CIO Role Evolution
Executive Leadership: Innovation Management
Master of Science, Operations Research, Massachusetts Institute of Technology, Cambridge, U.S.
Bachelor of Science, Computer Science, Columbia University, New York, U.S.
1IT and digital strategy creation, communication and transition to execution
2Digital business transformation
3Digital innovation, including Business Model Innovation and Data Driven Innovation
4Evolving role of the CIO and CIO-CxO relationship
5Culture Change, including Culture Hacking