Gartner Expert

Tsuneo Fujiwara

VP Analyst

Tsuneo Fujiwara is a Vice President with Gartner's CIO Research team. His research focuses on the areas of IT strategy, digital business transformation, innovation, digital leadership and the evolving role of the CIO.

Previous experience

Mr. Fujiwara has held various IT leadership roles in the financial services industry, leading large-scale application development and digital business transformation projects, including planning and delivery of IT cost optimization, paperless insurance applications, mobile apps, commission systems, ERP, Salesforce CRM, and regulatory compliance projects.

Professional background

MetLife Japan

Vice President and Executive Officer

JPMorgan Chase

Executive Director


Associate Partner

Areas of coverage

CSP Digital Transformation and Innovation

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

Digital Disruption and Innovation (retired)

CIO Leadership of Strategy, Governance and Operating Models


Master of Science, Operations Research, Massachusetts Institute of Technology, Cambridge, U.S.

Bachelor of Science, Computer Science, Columbia University, New York, U.S.

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Top Issues That I Help Clients Address

1IT and digital business strategy creation, communication and transition to execution

2Digital business transformation

3Digital innovation

4Evolving role of the CIO and CIO-CxO relationship

5Bimodal IT organization