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Gartner Expert
Tsuneo Fujiwara
VP Analyst
Tsuneo Fujiwara is a Vice President, Gartner Fellow with the CIO Research team. His research focuses on interconnecting digital business transformation to digital innovation including data-driven innovation, business model innovation, establishing innovation labs and ecosystems, culture change, digital leadership and sustainability. He recently completed a Gartner Fellow Program on managing the dynamic equilibrium in Globalization due to geopolitics.
Previous experience
Mr. Fujiwara has held various IT leadership roles in the financial services industry, leading large-scale application development and digital business transformation projects on a global scale, including planning and delivery of IT cost optimization, digital insurance applications, mobile claims apps, commission systems, ERP (SAP and Oracle), CRM (Salesforce), and regulatory compliance projects.
Professional background
MetLife Japan
Vice President and Executive Officer
JPMorgan Chase
Executive Director
Citihub
Associate Partner
Areas of coverage
CIO Technology and Innovation Leadership
Executive Leadership: Digital Business
Executive Leadership: Innovation and Disruption Management
Executive Leadership: Sustainability
CIO Executive Leadership Development
Education
Master of Science, Operations Research, Massachusetts Institute of Technology, Cambridge, U.S.
Bachelor of Science, Computer Science, Columbia University, New York, U.S.
Top Issues That I Help Clients Address
1Globalization/Localization and Geopolitical Tensions
2Innovation Management, including Business Model Innovation and Data Driven Innovation
3Culture Change, including Culture Hacking and Data Driven Culture
4Sustainability
5CIO-CxO Relationship Improvement