Tyler Smith is a Sr Principal Analyst with the IT Sourcing, Procurement and Vendor Management (SPVM) team, with a focus on ServiceNow licensing, T&Cs, pricing and contract negotiation.
Prior to working at Gartner, Mr. Smith worked at the University of Salzburg as a postdoctoral researcher.
PhD, Yale University
MSt., University of Oxford
MA, McMaster University
BA (hons.), Briercrest College
Building vendor management processes
Strategic planning for sourcing and procurement
Building better partnerships between the procurement function and the business
Risk management
ServiceNow proposal reviews