Gartner Expert

Vatsal Sharma

Director, Research

Vatsal Sharma is a Director in the Financial Services research and advisory group. As a key initiative leader, he is responsible for agenda management across a broad range of business strategy, operations and technology topics for heads of business units, COOs and strategy leaders across banking, insurance, and wealth management firms. His focus areas include business growth, customer experience & loyalty, talent management, back-office automation, process improvement and overall functional strategy management.

Previous experience

Vatsal has more than 11 years of Management Consulting, Research and Advisory experience. Prior to joining Gartner, he was a Senior Consultant at Ernst & Young LLP, in New York, where he advised clients in areas such as finance transformation, process improvement, operating model design, and outsourcing.

Professional background

Ernst & Young

Senior Consultant

Evalueserve

Senior Business Analyst

Education

MBA, Georgetown University, Washington DC

Aeronautical Engineering, PEC, India

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