Gartner Expert

Vatsal Sharma is a Director in the Financial Services research and advisory group. As a key initiative leader, he is responsible for agenda management across a broad range of business strategy, operations and technology topics for heads of business units, COOs and strategy leaders across banking, insurance, and wealth management firms. His focus areas include business growth, customer experience & loyalty, talent management, back-office automation, process improvement and overall functional strategy management.

Previous experience

Professional background