Vatsal Sharma is a Director in the Financial Services research and advisory group. As a key initiative leader, he is responsible for agenda management across a broad range of business strategy, operations and technology topics for heads of business units, COOs and strategy leaders across banking, insurance, and wealth management firms. His focus areas include business growth, customer experience & loyalty, talent management, back-office automation, process improvement and overall functional strategy management.
Vatsal has more than 11 years of Management Consulting, Research and Advisory experience. Prior to joining Gartner, he was a Senior Consultant at Ernst & Young LLP, in New York, where he advised clients in areas such as finance transformation, process improvement, operating model design, and outsourcing.
Ernst & Young
Senior Business Analyst
MBA, Georgetown University, Washington DC
Aeronautical Engineering, PEC, India