Gartner Expert

Victoria Rowan

Sr Principal Analyst

Victoria Rowan provides analysis and expertise to clients on SAP licensing and contract negotiation.

Included within the above description is cloud/SaaS strategy, renewals strategy, SAP Ariba, SAP Concur, SAP SuccessFactors, SAP maintenance and support (including 3rd-party support), and cloud terms and conditions.

Previous experience

Negotiate complex, multi-million-dollar deals with Tier-1 and Tier-2 vendors, set the procurement strategy for those vendors and manage the relationships with them. Provide internal advice and guidance to business stakeholders on licensing and commercial constructs and also on SAM issues.

Professional background

Atos International, UK

Global Lead Buyer

Atos IT Services UK Ltd

Head of UK Software Procurement

Areas of coverage

IT Contracts Negotiations


BA (Hons) in History

PhD in History

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Top Issues That I Help Clients Address

1Licence terms and conditions for cloud deals, including negotiation strategy and tactics

2Pricing and terms and conditions for Concur, Ariba and SuccessFactors deals

3Cloud/SaaS renewal strategy

4SAP Support (Enterprise, Support, PSLE) and 3rd-party support