Will advises organizations on the evaluation, selection, implementation, and optimization of learning technologies. His expertise spans learning management systems (LMS), learning experience platforms (LXP), skills development platforms, talent marketplaces, coaching and mentoring solutions, content technologies, and learning analytics tools.
He helps organizations navigate the rapidly evolving learning technology landscape by identifying emerging trends, evaluating technology providers, and developing strategies that align learning investments with business priorities and workforce needs. Will provides guidance on platform consolidation, learning ecosystem design, vendor selection, implementation best practices, governance, and long-term technology roadmaps.
Will also advises on the intersection of learning technologies and broader talent initiatives, including career development, internal mobility, leadership development, frontline workforce enablement, and skills-based workforce transformation. His work focuses on helping organizations create personalized, scalable, and measurable learning experiences that improve employee performance and organizational capability.
Prior to joining Gartner, Will held leadership roles focused on learning technology, workforce development, and digital transformation. Throughout his career, he has partnered with HR, Learning, Talent, and Technology leaders to design and execute learning strategies that improve employee development and business performance.
Will has extensive experience helping organizations assess learning technology investments, optimize learning operations, and build integrated learning ecosystems that support continuous development. His experience includes working with enterprise learning platforms, content providers, skills technologies, and emerging solutions that enhance learner engagement and drive measurable outcomes.
He has advised organizations on learning platform modernization, vendor evaluation and selection, learning analytics, and the governance required to sustain effective learning technology environments. His work emphasizes connecting learning technology decisions to workforce capability development, talent outcomes, and organizational performance.
HP Inc., Head of Learning Technology & Research Insights, 3 years
Amazon Web Services (AWS), Technical Curriculum Developer, Core Cloud Domains , 3 years
SpringPoint Technologies , Director of Multi-Cloud Worforce Development, 1 years
Hewlett Packard Enterprise , Cloud Presales Training & Certification Manager, 4 years
Management Consultant, Deloitte Consulting LLP, 2 years
Wood , Management Consultant, 2 years
University of Houston College of Engineering, Learning Experience Designer, 2 years
CHRO Leadership and Executive Partnership
Workforce Skills and Development for HR Professionals
Master of Science (M.S.), Human Resource Development
University of Houston, Cullen College of Engineering
Master of Business Administration (MBA), Economics
East Texas A&M University Graduate School
Bachelor of Business Administration (BBA), Marketing
University of Houston, C.T. Bauer College of Business
How do we build an effective learning technology ecosystem? How do we select the right LMS, LXP, or skills platform? How do we use AI to improve learning and workforce development?