Client Success Story

City of Sydney

We help the City of Sydney steer large-scale finance transformation and drive continuous improvement.

Business challenges

The City of Sydney needed to advance the maturity of its finance function in a smart, principled manner.

Gartner solution

Gartner was able to provide:

  • Gartner Finance Score, a diagnostic that evaluated the effectiveness of the finance function using objective peer-based performance standards and guides toward high-value functional improvement opportunities
  • Live meetings in which finance executive peers came together to learn and discuss the latest Gartner analysis and research 
  • Always-on client website in which case studies, research and statistics are searchable and downloadable
Business impact

With Gartner's help, the City of Sydney was able to:

  • Save time and money by identifying and prioritizing high-value functional improvement opportunities
  • Increase confidence in the validity of the long-term strategic plan for the finance function
Key Initiatives
  • Finance function management
  • Finance leader effectiveness
  • Finance strategy
We have found our relationship with Gartner to be of significant value in our endeavors to improve our financial management function. The initial diagnostic review helped us identify which of our many [sub] functions required the greatest focus, and therefore where we should prioritize our efforts to gain the greatest benefit. The ongoing meetings, analysis and research have helped further refine our thinking and [establish] future direction and resourcing for the finance function. Most importantly, the Gartner team has provided independent case studies, research and statistics to support this position.

Bill Carter

CFO, City of Sydney

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Gartner for Finance provides insights, advice and tools to help finance leaders make the right decisions to drive business results.