Evolving to a Digital Business Model

Insurance Commission of Western Australia

To achieve IT excellence and deliver sustainable business growth, Insurance Commission of Western Australia, a leading insurance provider, decided to undergo an organizationwide transformation  focused on enhancing digital capabilities and optimizing cost-related initiatives. Using Gartner research and expert advisors, the client was able to streamline its IT processes and develop an effective plan for organizational transformation.

Most critical priority

The CIO needed strategic guidance in executing digital transformation as well as optimizing IT function to steer business growth.

How Gartner helped

Gartner provided expert advice and insights related to business modeling, digital transformation and cost optimization that helped the client challenge their strategic direction and get exposure to best practices. With support from Gartner experts, the client was able to develop an effective business case to present to the board. Additionally, the client derived great value from Gartner Hype Cycles and Magic Quadrant research, and workshops.

Business impact

With support from Gartner for IT Leaders,  Insurance Commission of Western Australia successfully:

  • Devised a strategy for organizational transformation.

  • Designed business modeling for the future.





Achieve your most critical priorities with Gartner for IT Leaders

Gartner provides a range of services which are valuable to us, so we subscribe to Gartner Executive Programs, IAS Program for Insurance. …There are summits we attend. …That value proposition we can’t get from anybody.

Glenn Myers

CIO, Insurance Commission of Western Australia

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