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Premium Research Mar 2026
... Compute costs for GenAI training are collapsing, shifting GenAI advantage from hardware to proprietary data and AI talent for all but the largest models. Product leaders must stop renting intelligence and invest in domain-specialized models built on unique data and internal expertise to defend margin ...

Analyst(s):   Will Sommer
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Premium Research Mar 2024
... This presentation looks ahead at the plausible evolution of computing capabilities, and discusses how members can prepare for the next level of information technology infrastructure demands. Gartner Research ...

Analyst(s):   Research Board Research Team
Webinar On-Demand
... While chatbots have become more user-friendly with the advent of generative AI (GenAI), satisfaction with this technology is still low. Chatbots that fail to use historical recall or personalized responses lead to lower user engagement, as users feel disconnected and experience slower resolutions. C ...

Analyst(s):   Tyler Cheney   |   Hemant Narang
... reality, as well as investment in more established software categories like cloud computing. B2B software business leaders should keep this mentality in mind when marketing to French businesses. On that subject, cloud computing — including software-as-a-service (SaaS), platform-as-a-service (PaaS) and ...
Webinar On-Demand
... initiatives across the enterprise Many organizations remain dependent on cryptographic systems that were not designed to withstand emerging quantum computing threats. As postquantum cryptography standards mature and implementation timelines become clearer, security and technology leaders must prepare for ...

Analyst(s):   Mark Horvath
Premium Research Jan 2024
... GenAI and quantum computing can address similar use cases, but operate on significantly different types of data. To avoid misaligned investments, product leaders must evaluate the technical maturity of each to determine the best fit to their use-case and product development roadmaps. Overview Analysis ...

Analyst(s):   Alan Priestley   |   Gaurav Gupta
Premium Research Jun 2025
... Organizations with fragmented tech portfolios prefer cloud HCM suites for 1,000+ employee enterprises to achieve streamlined compliance across their workforce. This note guides HR technology leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Contributors
Premium Research Jul 2025
... ransomware risk. Security risk management leaders must centralize data security and ensure continuity by adopting immutable workspaces, combining zero-trust cloud workspaces with immutable endpoints as AI grows. Overview Strategic Planning Assumption Maverick Research Analysis Contributors Gartner Recommended ...

Analyst(s):   Eric Grenier   |   Franz Hinner
Research Jul 2025
... Access Research Already a Gartner client? Cloud concentration risks are pervasive and amplified by regulatory requirements and geopolitical uncertainties. Gartner’s five key actions provide CISOs a method to balance concentration risk concerns against the consequences of mitigating them, enabling them ...

Analyst(s):   Charlie Winckless   |   Lydia Leong   |   David Gregory
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