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Premium Research Mar 2024
... trends as generative AI and the shift toward platforms, while navigating continued economic uncertainty. I&O technical professionals responsible for the cloud, data centers and/or the edge should focus on four technical planning trends. About the Speaker Session Description Gartner Research ...

Analyst(s):   Simon Richard
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Premium Research Nov 2024
... Salesforce CRM Clouds — like Sales, Service and Experience — must be secured to reduce the risk of data breaches and data destruction. Application technical professionals can use this research to apply best practices for securing their Salesforce CRM. Overview Problem Statement The Gartner Approach ...

Analyst(s):   Simon Whight
Premium Research Mar 2025
... 497B in 2024 and $774B by 2028. While GenAI’s direct financial impact is modest, demand for supporting infrastructure software and rising software/cloud costs are fueling significant sector growth. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Kumar Dhir
Premium Research Feb 2025
... DaaS solutions include virtual desktops or applications via public cloud or service providers, enabling users to access them through a remote display protocol. This note guides end-user services leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insight. Gartner Recommended ...

Analyst(s):   Peer Contributors
Research Mar 2025
... Access Research Already a Gartner client? Google announced that it has reached an agreement to acquire Wiz, a leader in the growing cloud security space, for $32 billion. With this acquisition, Google adds to its portfolio of security solutions, which already includes threat detection, investigation ...

Analyst(s):   Frank Marsala
Premium Research Mar 2025
... Bank CIOs face payment modernization that goes beyond real-time payments, digital wallets and moving to the cloud to include payment methods such as embedded payments and stablecoins. By adopting a composable infrastructure for their payment processing, CIOs can minimize payment modernization risk. ...

Analyst(s):   Peter Ryan   |   Debbie Buckland
Premium Research Nov 2024
... Digitally savvy power and utilities CIOs are prioritizing investments in data-driven infrastructures with cloud technologies to enhance their business capabilities and support intelligent operations. CIOs can use this analysis to benchmark their budget allocations and effectively set priorities. Overview ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Research Jan 2025
... 2025 infrastructure security initiative provides guidance on strategic planning for zero trust, secure access service edge, and network, workspace, cloud and endpoint security. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Franz Hinner   |   John Watts
Premium Research Nov 2024
... Despite CCaaS’s ability to improve business agility and customer experience, ineffective migration from on-premises to the cloud can cause challenges impacting strategy and execution. Customer service and support leaders can use this research to avoid making costly mistakes when migrating to CCaaS. ...

Analyst(s):   Ian Elliott   |   John Quaglietta   |   Brian Weber
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