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Research Jul 2024
... Access Research Already a Gartner client? Digital transformation increases security risks for enterprise systems across cloud environments. In addition to supporting infrastructure that meets security best practices, heads of I&O must improve operational alignment with enterprise security teams and ensure ...

Analyst(s):   Stephanie Bauman   |   Philip Dawson
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Premium Research Apr 2024
... New tech trends in the communications industry such as GenAI, cloud-native and security orchestration will deeply impact tech suppliers. CSP product leaders must analyze and adapt to these trends to reshape their product strategies, foster innovation and integrate new technologies. Overview Strategic ...

Analyst(s):   Enrique Hernandez-Valencia   |   Peter Liu   |   Amresh Nandan   |   Peter Kjeldsen   |   Pulkit Pandey   |   Sylvain Fabre
Premium Research Aug 2024
... Unified communications as a service provide cloud-based collaboration capabilities, such as telephony, meetings and messaging, to the organization’s end users. This note guides infrastructure and operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Voice ...

Analyst(s):   Peer Contributors
Premium Research Aug 2024
... M&NR organizations are prioritizing technology investments in the modernization of core systems, cloud migration, digital supply chain, smart manufacturing and sustainability. The 2024 IT spend is expected to be $562.5 billion, a growth of 8.2% over 2023 spending in constant U.S. dollars. Table of Contents ...

Analyst(s):   Sohard Aggarwal   |   Marc Halpern   |   Rika Narisawa   |   Inna Agamirzian   |   Alexander Hoeppe   |   James Ingham
Premium Research May 2024
... industry faces challenges from economic and social volatility, requiring organizations to find efficiency and scale their productivity through AI and cloud and to pioneer new payment models. CIOs can use these technology trends to influence priorities, strategies and execution. Overview What You Need to ...

Analyst(s):   Peter Ryan   |   Debbie Buckland
Research Jan 2025
... Access Research Already a Gartner client? I&O teams must support cloud-native and generative AI applications running on modern infrastructure while also supporting legacy environments. To manage this hybrid landscape, I&O leaders must evolve their competencies, relationships, methodologies and technologies ...

Analyst(s):   Gregg Siegfried
Premium Research Apr 2025
... platforms software providers face challenges in identifying market opportunities due to market segment convergence and the increasing dominance of cloud vendors. Assessing these and other changes can help product managers to accurately size their market opportunity. Overview Strategic Planning Assumption ...

Analyst(s):   Kevin Quinn   |   Jim Hare   |   Radu Miclaus
Research Jan 2025
... Access Research Already a Gartner client? Software vendors, services providers and cloud hyperscalers will benefit as insurers pursue greater operational efficiency with digital technologies. Product leaders must grasp customer needs, growth opportunities and buyer behavior to support product planning ...

Analyst(s):   James Ingham
Research Apr 2025
... Access Research Already a Gartner client? Despite the widespread focus on cloud, mainframes continue to support many critical workloads. I&O leaders can use this research to adopt a strategy for modernizing their mainframe environments, crucial for organizations committed to the mainframe in the long ...

Analyst(s):   Dennis Smith
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