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Research Oct 2024
... Unified communications markets are expected to face headwinds from price pressures and an uptick in nonrenewals of product support service contracts. Cloud UC capabilities are the leading contributors to the projected $48.7 billion of total UC end-user spend projected in 2028. Table of Contents List of ...

Analyst(s):   Ajit Patankar   |   Brian Doherty   |   Megan Fernandez
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Research Jun 2024
... Access Research Already a Gartner client? UC markets face headwinds from competing communications solutions but cloud telephony, meeting solutions and conferencing will contribute to a combined $5.6 billion rise in investment from 2023 to 2028. This report features refreshed exchange rates; the underlying ...

Analyst(s):   Megan Fernandez   |   Brian Doherty   |   Ajit Patankar
Research Jan 2025
... performance and scalability. Enterprises should use infrastructure platforms to reduce technical debt and simplify hybrid IT infrastructure, whether in the cloud, on-premises or edge. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Research ...

Analyst(s):   Jeff Vogel   |   Dennis Smith   |   Tim Zimmerman
Research Nov 2024
... client? Unified communications markets are expected to face headwinds from price pressures and resistance in product support service contract renewals. Cloud UC capabilities are the leading contributors to the $48.7 billion of total UC end-user spend projected in 2028. Overview Forecast Data Summary Forecast ...

Analyst(s):   Ajit Patankar   |   Brian Doherty   |   Megan Fernandez
Research Apr 2025
... Access Research Already a Gartner client? The maturation of cloud, DevOps and infrastructure platform engineering requires the expansion of infrastructure automation and orchestration capabilities to meet user demands. I&O leaders must evolve practices to accelerate and optimize infrastructure delivery ...

Analyst(s):   Daniel Betts   |   Hassan Ennaciri   |   Chris Saunderson
Premium Research Feb 2025
... Cross-functional collaboration is often the best way to improve system resilience in cloud and on-premises environments, rather than “you build it, you run it.” I&O technical professionals can derive modern resilience practices from site reliability engineering innovations. Overview Analysis Recommendations ...

Analyst(s):   Lydia Leong
Premium Research Dec 2024
... Oracle modified its partner program to attract multicloud partners to deploy and manage Oracle workloads on public clouds, including OCI. Services tech CEOs should leverage the new partner program’s benefits to meet the demand for OCI and Oracle applications and engage within the Oracle ecosystem. Overview ...

Analyst(s):   Chris Pang   |   Anshul Gupta   |   Eric Cheung   |   Tobi Bet   |   Bailey Herring   |   Fabio Di Capua
Premium Research Nov 2024
... CSP CIOs are in the midst of several parallel technology initiatives, such as maturing IT to cloud-native platforms, implementing microservices architectures and extending agile across operations. It is important for CIOs to refine their tech strategy, looking at the top technology trends in 2025. Overview ...

Analyst(s):   Enrique Hernandez-Valencia   |   Susan Welsh de Grimaldo   |   Kosei Takiishi   |   Will Rice   |   Peter Liu   |   Peter Kjeldsen   |   Khurram Shahzad   |   Alan D. Duncan   |   Mounish Rai   |   Amresh Nandan
Premium Research Nov 2024
... Collectively, edge AI, cloud services and GenAI have vast potential to address mission-critical, event-driven, multifaceted decision processes within business moments. Product managers should exploit GenAI simulation to develop outcome-driven business moments for quicker time-to-value realization. Overview ...

Analyst(s):   Kelli Smith   |   Tracy Tsai
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