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Premium Research Nov 2024
... management software providers face challenges in identifying market opportunities due to market segment convergence and the increasing dominance of cloud vendors. Assessing these and other changes can help product managers to accurately size their market opportunity. Overview Analysis Gartner Recommended ...

Analyst(s):   Robin Schumacher   |   Sharat Menon
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Research Dec 2024
... on-premises, mission-critical infrastructure. I&O leaders should use this research to assess vendor platform delivery capabilities that align with hybrid cloud operating model demands. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Jeff Vogel   |   Tim Zimmerman   |   Tony Harvey
Research Jul 2021
... Insights Already a Gartner client? CIOs with a video monetization strategy require workflow platforms to manage from ingestion to playout. Most leverage a cloud-based offering, while others construct internal solutions or hybrid models. Solutions must support on-demand and live video as well as offering advertising ...

Analyst(s):   Forest Conner   |   Ted Chamberlin   |   Mentor Cana
Research Nov 2013
... This report analyzes strengths, weaknesses, opportunities and threats for Amazon Web Services. AWS has a commanding lead in the market for cloud infrastructure as a service, but other companies still have opportunities to acquire a share of this growing market. Analysis SWOT Analysis Strengths Weaknesses ...

Analyst(s):   Douglas Toombs
Premium Research Mar 2023
... While the market continues to shrink, and vendor investment stagnates, many users of on-premises or single-tenant “private cloud” contact center systems are not yet ready to migrate to CCaaS solutions. This Market Guide helps application leaders differentiate CCI offerings. Overview Market Definition ...

Analyst(s):   Pri Rathnayake   |   Drew Kraus   |   Steve Blood
Premium Research Nov 2024
... Moving contact center technology from on-premises to the cloud opens new opportunities for organizations to rethink how they innovate and deliver service. Customer service and support leaders need to understand key budgeting, people, process and technology shifts while migrating to CCaaS. Overview Strategic ...

Analyst(s):   John Quaglietta   |   Brian Weber   |   Ian Elliott
Research Jul 2021
... Access Insights Already a Gartner client? The 2Q21 server forecast was increased slightly from our March 2021 iteration, reflecting continued shift to cloud. Server end-user spending is projected to increase 8.7% in 2021 with a CAGR of 4.9% (in constant currency) for 2020 through 2025, but regional variance ...

Analyst(s):   Uko Tian   |   Kiyomi Yamada   |   Naveen Mishra   |   Adrian O'Connell   |   Wataru Katsurashima
Research Aug 2024
... platforms will grow to $33.2 billion in 2028, at a compound annual growth rate of 12.1%. The sizes of the web application and API protection and edge-based cloud segments will both surpass the CDN segment. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended ...

Analyst(s):   Brandon Medford   |   Jimmy Chuang
Research Jan 2021
... client? Gartner’s 4Q20 forecast shows a boost from growth in video traffic volumes, with video infrastructure adoption experiencing a spike. Adoption of cloud conferencing will see fluctuations through 2024, with increased churn levels anticipated in 2022 and 2023 before giving way to accelerated growth. ...

Analyst(s):   Tom Eagle   |   Megan Fernandez   |   Brian Doherty   |   Daniel O'Connell
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